Privacy & Cookie Policy

Introduction

This policy sets out how portaltoafrica.com stores and uses information relating to you. portaltoafrica.com and Portal To Africa are trading names of Creative Opportunities Enterprise.

Whether you buy something from us or you just browse our website, we are fully committed to protecting your privacy. If you choose to provide us with any information which can identify you, you can be assured that the information will only be used in accordance with this privacy policy.

If you have any questions about how we use your data or the steps we take to protect your privacy, please do not hesitate to drop us an email at [email protected]

For all our services, the data controller is Creative Opportunities Enterprise

How We Use Your Information

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

  • verify your identity for security purposes
  • sell products to you
  • provide you with our services
  • provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

When you subscribe to our newsletter, we collect the following information:

Type of information How we use it
Your email address To send you an occasional newsletter. Please see the section on "Email Marketing" below for further details.

When you contact us using our contact form, we collect the following information:

Type of information How we use it
Your name and email address To respond to the message that you send us.

Sharing Your Information

We will never sell, distribute or lease your data to any third party. In order to subscribe you to our newsletter, we do share your email address with the following data controller:

Email Marketing

If you choose to receive emails from us by subscribing to our newsletter, we will send you periodic emails to keep you up-to-date with the latest news, information and other highlights related to Africa.

To receive emails from us, you only need to provide your email address.

You can easily opt-out of receiving emails from us at any time by:

  • Clicking the 'Unsubscribe' link at the bottom of any of our newsletters
  • Contacting us through our contact form

Links to other websites

Our website may contain links to other websites of interest, or to help you find other relevant information. However, once you have used these links to leave our site, you should note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

What Are Cookies

Cookies are tiny files that are downloaded to your computer to improve your experience on our website. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies...

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page. Google's privacy policy is available here.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; AddThis, Facebook, Twitter, Pinterest, Google+, LinkedIn, Tumblr will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then you can contact us.

Your Rights

In relation to your personal information, you have the following rights:

  • The right to be informed of how we use your information
  • The right to access any information we hold on you
  • The right to correct any inaccurate information we hold on you
  • The right to request that we delete information we hold on you
  • The right to request that we stop processing your data, i.e. using it for any or all purposes outlined in this privacy policy
  • The right to access your information in a format that makes it easy to transfer it to another environment in a safe and secure manner
  • The right to opt-out of newsletters and other marketing emails at any time

Securing Your Data

Portal To Africa will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Where applicable, Portal To Africa will store all the personal information you provide on its secure servers.

Updates to our Privacy Policy

Portal To Africa may update this privacy policy by posting a new version on this website, either to reflect changes in the way we provide our services to you or to comply with data protection regulations.

We will endeavour to communicate any significant changes, but please check this page occasionally to ensure you are familiar with any changes.

How to Contact Us

If you would like to contact us for any of the following reasons:

  • If you have any queries about how we collect and use your information
  • If you would like a copy of the information we hold on you
  • If you would like to update or delete any of the information we hold on you
  • If you would like to exercise any of your rights explained above

You can either email us at [email protected], use our contact form or write to us at:

Data Protection Officer Portal To Africa P.O. Box OS2539 Osu, Accra Ghana

This privacy policy was last updated on 20th October 2018

2018 portaltoafrica.com. All rights reserved.